Our Privacy and Cookie Policy
REAL Aesthetics takes your privacy seriously and is committed to safeguarding your privacy online. Because we gather certain types of information from visitors to our sites, we have developed a privacy statement to help you understand the terms and conditions surrounding the collection and use of that information. This statement discloses the types of information we gather, how it is used, and how you can gain access to and edit any data that we’ve collected about you at any time.
SMS PRIVACY & COMPLIANCE DISCLOSURES
What information is collected
We collect the following personal information from users: name, email address, phone number / mobile number, contact details submitted through our forms or when booking appointments, and any other information you voluntarily provide when requesting services, consultations, or communications.
How data is used
We use the information we collect to respond to your inquiries and provide requested services, schedule and manage appointments, send SMS/text messages related to our services (with your consent), improve our website and customer experience, and comply with legal obligations.
SMS opt-in details
Real Aesthetic Medicine PC (REAL Aesthetics + Wellness) collects the mobile phone number, inquiry information and SMS consent selections you voluntarily provide through our website forms or chat widget. We use this information to respond to inquiries, coordinate appointments, and send informational or promotional messages according to the consent you provide. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. SMS consent is not a condition of purchase.
Cookie & tracking info
We use cookies, tracking technologies, and analytics tools to understand how visitors use our website, improve performance, and enhance user experience. These may include session cookies, analytics cookies (such as Google Analytics), and similar technologies. You can control cookies through your browser settings.
Data security practices
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, restricted access to personal data, and industry-standard safeguards.
User rights (unsubscribe, update info, etc.)
You have the right to unsubscribe from SMS messages at any time by replying STOP, request access to the personal information we hold about you, request correction or update of your information, request deletion of your personal information (subject to legal requirements), and opt out of certain data uses. To exercise these rights, contact us at hello@realaestheticswellness.com or (707) 456-6005.
Clear No sharing statement about SMS opt-ins
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
GUIDING PRINCIPLES
Real Aesthetic Medicine PC respects the privacy of individuals who visit our websites, send us e-mail, or participate in features/services we offer online. Accordingly, our policy regarding online privacy has been developed using the following guiding principles:
Real Aesthetic Medicine PC maintains a strict “no-spam” policy. Subscribers to our e-mail services (or any other feature/service found on our website) will not receive unsolicited e-mail messages from us. Real Aesthetic Medicine PC collects information online primarily to provide our visitors with a more relevant experience on our sites. When doing so, we will make every reasonable effort to avoid excessive or irrelevant collection of data.
Real Aesthetic Medicine PC will take reasonable physical, electronic, and managerial measures to safeguard and secure any information you provide to us (e.g., data will be stored in protected databases on secured servers with restricted access). Real Aesthetic Medicine PC will not share any information you’ve provided to us with anyone without your consent other than to provide the service you’ve requested. At the time you register for any such service, you will be notified of, and asked to consent to, the sharing of your information with any particular third party necessary to the provision of the requested service.
NON-PERSONALLY IDENTIFIABLE DATA
Anytime you visit our website, we may gather certain non-personally identifiable information regarding the means you use to access our site. This information may include the type and version of your browser, your service provider, your IP address, and any search engine you may have used to locate the site.
We use this information to help diagnose problems with our server, administer the website, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our websites. This information enables us to determine which areas of the websites are most frequently visited and helps us to tailor the sites to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.
INFORMATION VOLUNTARILY PROVIDED
Any information you provide to us (i.e., name, e-mail address, etc.) when you enroll in one of our e-mail reminder services, request information, or use any of the other interactive portions of our websites, is securely maintained on our web server and internal systems. This information may be used to provide you with information you’ve requested about our company, our products, and our services, or to provide you with special notices.
You may opt out of receiving future communications at any time (see opt-out procedures below). This data may also be used to tailor your experience on our sites by providing content that is relevant to your interests and geographic region.
INFORMATION COLLECTED FROM OTHER SOURCES
To help us better understand and respond to your needs and interests, we may, in the future, receive information about you from other sources. We will ask any provider of such information to represent and warrant that the information has been gathered and maintained in accordance with all state and federal laws. Any such information will be maintained by us in accordance with the standards set forth in this privacy policy along with other personal information you’ve provided.
DISCLOSURE OF PERSONAL INFORMATION
Real Aesthetic Medicine PC understands the importance of your privacy. We collect and maintain the personal information of our consumers for our use and our subsidiaries. We do not sell, rent, or trade consumer information to third parties other than as described below, and never without your consent.
Third parties may collect personally identifiable information about your online activities over time and across different websites when you use this website.
What information is collected
We collect the following personal information from users: name, email address, phone number / mobile number, contact details submitted through our forms or when booking appointments, and any other information you voluntarily provide when requesting services, consultations, or communications.
SMS AND PRIVACY CONSENT
Real Aesthetic Medicine PC (REAL Aesthetics + Wellness) collects the mobile phone number, inquiry information and SMS consent selections you voluntarily provide through our website forms or chat widget. We use this information to respond to inquiries, coordinate appointments, and send informational or promotional messages according to the consent you provide.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We do not sell, rent or share mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in records and consent are not shared with third parties for their own marketing or messaging programs. Service providers supporting customer service and message delivery may process information on our behalf solely to provide those services. These SMS protections apply regardless of other information-sharing provisions in this policy.
You may separately consent to informational messages, promotional messages, or both through optional checkboxes that are not preselected. SMS consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.
How Data Is Used
We use the information we collect to respond to your inquiries and provide requested services, schedule and manage appointments, send SMS/text messages related to our services (with your consent), improve our website and customer experience, and comply with legal obligations.
Data Security Practices
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure servers, restricted access to personal data, and industry-standard safeguards.
User Rights
You have the right to, unsubscribe from SMS messages at any time by replying STOP request access to the personal information we hold about you. You can request correction or update of your information and request deletion of your personal information (subject to legal requirements) and opt out of certain data uses. To exercise these rights, contact us at hello@realaestheticswellness.com or 707-456-6005.
COMPLIANCE WITH LAW / SAFETY
Real Aesthetic Medicine PC may disclose specific personal information based on a good faith belief that such disclosure is necessary to comply with or conform to the law or that such disclosure is necessary to protect the users of our websites, the sites themselves, or the public.
WITH CONSENT
Other than as set forth in this Privacy Policy, you will be notified when any personally identifiable information about you may be shared with third parties, and you will be given the opportunity to decline to share that information.
Cookie & Tracking Information
We use cookies, tracking technologies, and analytics tools to understand how visitors use our website, improve performance, and enhance user experience. These may include session cookies, analytics cookies (such as Google Analytics), and similar technologies. You can control cookies through your browser settings.
USE OF COOKIES
Real Aesthetic Medicine PC may use a browser feature known as a “cookie.” Cookies are small files placed on your hard drive that assist us in providing you with a customized browsing experience.
Real Aesthetic Medicine PC uses cookies to provide you with the convenience of not having to reenter information, such as user IDs and passwords, multiple times during your visits to our websites. Cookies can also be utilized to help us provide you with information targeted to your interests, based upon your prior browsing on our websites.
The “help” section of the toolbar on most browsers will inform you how to prevent your browser from accepting new cookies, how to have the browser notify you upon the receipt of a new cookie, or how to disable the use of cookies completely.
As our websites have been designed to take advantage of the use of cookies, should you configure your browser to decline their use, certain features of our websites may not function correctly and you may be required to reenter any user IDs and passwords more frequently.
BROWSER-BASED DO NOT TRACK
Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. Because there is not yet an accepted standard for how to respond to a DNT signal, we do not currently respond to DNT signals on this website or on websites where we provide advertisements, content, or other services.
CONTACTING THE WEBSITES
For questions about this Privacy Policy, or to request access to or correction of personal information you have provided, contact Real Aesthetic Medicine PC (REAL Aesthetics + Wellness) at hello@realaestheticswellness.com or (707) 456-6005, or write to 2322 Midway Drive, Santa Rosa, CA 95405. To unsubscribe from SMS messages, reply STOP to a message you receive from us.
TEXTING TERMS & CONDITIONS
These terms apply to SMS messages sent by Real Aesthetic Medicine PC (REAL Aesthetics + Wellness). Depending on your separate consent selections, messages may include inquiry responses, customer service, appointment coordination, service updates, special offers and promotions. Message frequency varies.Â
- You can cancel the SMS service at any time by replying STOP to a text message you receive from us. We will send a confirmation of your unsubscribe request, after which you will no longer receive SMS messages from that sending number. If you wish to subscribe again, you can opt in through our website.
- If at any time you forget what keywords are supported, just text “HELP” to the text message you received. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
- Data obtained from you in connection with this text messaging service may include your mobile phone number, your carrier’s name, and the date, time, and content of your messages, and other information you provide to REAL Aesthetics as part of this service. REAL Aesthetics may use this information to contact you and provide services you request from REAL Aesthetics. REAL Aesthetics may also use this information as described in the subscription list you’ve enrolled in. REAL Aesthetics may use an automatic dialing system to deliver text messages to you.
If you have questions regarding our privacy practices, please read our privacy policy. - As always, message and data rates may apply for any messages sent to you from us and to us from you. The maximum number of messages per month you will receive will vary based on the subscription list you’ve enrolled in. If you have any questions about your text or data plan, it is best to contact your wireless provider.
- REAL Aesthetics will not be liable for any delays in the receipt of any text messages. Delivery is subject to effective transmission from your network operator.
- If you have questions regarding how REAL Aesthetics collects, uses, shares, and protects guest information, please read our REAL Aesthetics privacy policy.
